How do I delete a person's Workplace account?
Change platform:
Computer HelpWorkplace system admins can only delete user accounts which have either never been claimed or are currently deactivated. Admins must wait 24 hours after resetting their passwords before deleting a claimed user. If you want to remove access to a user account but don't want to delete their data, you should deactivate the account rather than delete it.
What happens when you delete a user account
If you delete a user account, be aware that:
- This action cannot be undone.
- The user will no longer be able to log into Workplace.
- You will not see them in the People section of the Admin Panel.
- Posts, comments and messages will be permanently deleted.
- Your coworkers won't be able to see the account on Workplace.
- It may take up to 90 days for all of the user's interactions to be deleted.
- Any content from other users that is dependent on the deleted users' content (example: comments on the deleted users' posts) will also be deleted.
- While we're deleting this information, it will be inaccessible to other people using Workplace.
- Some of the things people do on Workplace aren’t stored in their accounts. For example, a coworker may still have messages from a deleted account even after it's been deleted.
- Users will be forced out of groups and their admin privileges will be lost.
Deleting an account
To delete a deactivated employee's Workplace account:
- From your News Feed, click
Admin Panel in the left menu.
- Click People.
- Click
next to the name of the employee whose account you'd like to delete.
- Click Delete Account.
- Click Confirm.